Please contact us. Include information about how it broke, and the date that you purchased it. We may ask you to send the casing back so we can look into the matter further.
Articles in this section
- How do I update my App with the Tracker information?
- I’ve bought the PoochPlay™ Dog Activity Tracker. How do I set it up?
- How can I delete a PoochPlay tracker from my account?
- How do I access my notifications in the PoochPlay App?
- How do I add a second dog in the PoochPlay App?
- How do I add my dog’s information in the PoochPlay App?
- How do I change the PoochPlay battery?
- How do I create a PoochPlay Account?
- How do I fit the new Extreme Activity Band to my dog’s collar?
- How do I install the PoochPlay App?