Freya Marshall
- Total activity 19
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 1
- Subscriptions 3
Articles
Recent activity by Freya Marshall Sort by recent activity-
Returning goods for a refund
Returning your items for a refundAll items bought from us may be returned up to 30 days from the date of delivery. All returned items must be received in an as-new, resalable condition. We offer re...
-
We Deliver Worldwide! (customs restrictions permitting)
We currently deliver throughout the British Isles and beyond. For order and delivery options please click here. Please add goods to your shopping basket to obtain a delivery quote. Please note that...
Coprophagia (eating stools)
The behavioural condition where dogs eat their own poo is called Coprophagia. It is actually a lot more common than you may think. There isn't one specific reason why your dog may be eating its own...
How Akela Kibble is Made
Akela kibble is made in Britain. It is extruded - which means it is a dry biscuit as opposed to cold pressed or frozen food. As a small-medium-sized business establishing a new food in the marketpl...
Can I change/cancel my order?
If you wish to cancel or amend your order please log into your account and click on the "Hold My Order" button ASAP. Time is of the essence as otherwise orders are live for picking and may already ...
Sudden loose stools after feeding Akela fine for months? See these common reasons
Usually, when we're asked these questions we consider other contributing factors and what else the dog has been eating recently and any other changes to the routine. If your dog's upset coincides w...
Kibble Size - Medium, Small Paws or Big Paws?
We offer different flavours (i.e Original, Fish Feast, Suffolk Duck, Scottish Salmon & Free-Range Chicken) which we make into three kibble sizes. The ingredients for each kibble size are the same w...
I'm in the EU - can you still supply me after Brexit? Yes!
We send all EU orders from our warehouse in Germany. We do not expect you to be charged any customs fees but you may be charged VAT in your destination country (we do not charge UK VAT on EU expor...
Is your packaging recyclable?
Yes, all of our packagings are recyclable where facilities exist. We are an environmentally friendly business and do try to keep the packaging to a minimum whilst ensuring there is sufficient packa...
Click & Collect from our Isle of Man warehouse (turn left at end of Ballacottier Crescent)
Please contact us before travelling to collect your order to avoid disappointment. Our Isle of Man warehouse is "Click & Collect ONLY" i.e. orders must be purchased online or by phone prior to coll...