We are currently in the process of switching subscriptions from Direct Debit (via GoCardless) to automated card payments (via Barclaycard EPDQ). Unlike Direct Debits, there will no longer be a 5-7 day wait and orders will be able to be processed immediately. We hope this will also make the process more user-friendly for our loyal customers as it will enable you to make alterations to your own repeat orders if required.
To switch to the new system, when you require your next delivery, please place a new order selecting the frequency for delivery of each item. At checkout, please enter your card details and ensure the box is ticked to save the details with Barclaycard (or select your saved card if you already have one). This will create a new subscription for you and allow you to amend it within your online account with us.
Thank you for your continued custom. We will be cancelling old Direct Debits.