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  1. Akela Pet Foods Ltd
  2. Ordering & Delivery

Ordering & Delivery

Here you can find answers to questions about ordering and delivery from all three Suffolk Group websites: WholePrey, Country Kibble and NetPetShop. If you cannot find your answer then please use the contact us link in the top right.

FAQs Before Placing an Order

  • Our Telephone Number
  • When To Expect Your Delivery (ex. Bank Holidays)
  • Can my parcel be left in a safe place or collected locally?
  • Where is my local Akela stockist?
  • Dispatch Timeframe
  • Delivery Charges
See all 26 articles

FAQs After Placing an Order

  • Can I change/cancel my order?
  • Delivery Damages
  • How do I track my order?
  • Heavy Parcels
  • Akela Delivery Guarantee
  • Akela Taste Guarantee
See all 13 articles

Returns

  • Can I return my item?
Akela Pet Foods Ltd
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