Saving a WorldPay card for future orders and subscriptions

You can save a payment card while completing an order through WorldPay.

1. Sign in to your Wholeprey account and place your order.
2. Choose the WorldPay subscription/backup card payment option at checkout.
3. On the WorldPay payment screen, tick Save payment details and complete the payment.

You can check whether a WorldPay card is saved under My Account → Saved Cards (Worldpay). The Change Subscription Card option selects another card that is already saved; it does not add a new card.

If a subscription cannot renew and no WorldPay card has been saved, please contact us so we can check the subscription and any existing orders before advising you. Where a replacement subscription is needed, cancel the old subscription first if it is still active, then place the new subscription order and tick Save payment details during the same WorldPay checkout.

A new subscription creates an order straight away, so place it when you need your next food delivery and avoid duplicating an order you have already paid for. You do not need to pay again for an order that is already paid.

Please do not send card details by email or chat. If you need help, contact us.